CASE STUDY

Auckland Transport

Find out about Auckland Transport's learning solution to
increase awareness and empathy with their staff
around accessibility needs.

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CASE STUDY

Mercury

Discover Mercury's journey to creating online learning
modules across multiple sites and corporate offices.

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CASE STUDY

Fonterra

Fonterra's Apprenticeship programme was developed
with Optimism to allow self-directed learning
and online coaching sessions.

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Service/Specialty
Health, Safety & Wellbeing || Technical Training
Construction & Infrastructure || Training & Education
Animated character waving, skills group logo, ICE logo

Skills Consulting Group | ICE

Plumbing, Gasfitting & Drainlaying Apprenticeship Media Elements
Mgmt & Leadership || Policy & Procedure
Training & Education
Animation
Lady waving, HRNZ Te Ao Maori Capability tile

HRNZ

Knowledge of Te Ao Māori Capability
Health, Safety & Wellbeing || Induction
Construction & Infrastructure
eLearning
fortysouth logo, tele pole, sky

Fortysouth

Health, Safety & Wellbeing
Health, Safety & Wellbeing || Technical Training
Construction & Infrastructure
eLearning
chorus logo on tele-pole image

Chorus

Asbestos Awareness and Health & Safety Induction
Induction
Construction & Infrastructure || Government
eLearning
Construction worker, kainga ora logo

Kāinga Ora

Construction & Innovation Induction
Health, Safety & Wellbeing || Induction || Policy & Procedure
Construction & Infrastructure
eLearning || Digital Learning || Mobile || Animation
Construction worker, stock image, with staylive logo

StayLive

Generation Industry Induction: How Optimism helped StayLive provide a clear and consistent induction for employees and contractors.
Policy & Procedure || Technical Training || Health, Safety & Wellbeing
Health || Other
Mobile || Performance Support || Digital Learning || Other
OCS logo, next to an iphone with ocs checklist

OCS

Cleaning cupboard standards to improve efficiency and work quality.
Health, Safety & Wellbeing || Technical Training
Construction & Infrastructure
Other
two workers doing an assessment, CHASNZ logo in foreground

Construction Health & Safety NZ (CHASNZ)

ConstructSafe - H&S Online Assessments.
Customer Service || Policy & Procedure
Aviation & Transport || Government || Construction & Infrastructure
Animation || eLearning || Digital Learning || Scenario-based
AT mod on laptop tile

Auckland Transport

Find out about Auckland Transport's learning solution to increate awareness and empathy with their staff around accessibility needs.
Induction || Health, Safety & Wellbeing || Policy & Procedure
Construction & Infrastructure || Aviation & Transport
Digital Learning || Mobile
Truck link alliance tile

Link Alliance

The Link Alliance needed a better way to provide health & safety training across multiple sites. The Driver Induction app provides an effective solution.
Health, Safety & Wellbeing || Technical Training || Policy & Procedure
Construction & Infrastructure
eLearning || Digital Learning || Scenario-based
Mercury Thumbnail

Mercury

Discover Mercury's journey to creating online learning modules across multiple sites and corporate offices.
IT Systems || Technical Training || Policy & Procedure
Health || Government
Animation || eLearning || Digital Learning || Scenario-based || Video
nzbs tile DRM365

New Zealand Blood Service

NZ Blood Service partnered with Optimism to implement a more efficient learning solution to train staff on their new IT system.
IT Systems || Policy & Procedure
Emergency Response || Government
Video || eLearning || Coaching Toolkits || Digital Learning || Performance Support || Scenario-based
reporting fires tile image

FENZ

Fire and Emergency NZ wanted a solution to their team with incident reports. Optimism developed a blended approach to train and motivate staff.
Health, Safety & Wellbeing || Technical Training || Policy & Procedure
Construction & Infrastructure || Training & Education
eLearning || Digital Learning || Scenario-based || Performance Support
man on roof

iskills/Avetta

iskills/Avetta partnered with Optimism to develop online health & safety refresher modules, reducing the cost to deliver this training in person.
Policy & Procedure
Contact Centres || Finance & Insurance || Retail || Aviation & Transport
Mobile || eLearning || Coaching Toolkits || Performance Support
Fleetcor tile

Fleetcor

Learn how Optimism's toolkit empowered effective leadership and talent development for Fleetcor.
Policy & Procedure || Customer Service
Other || Government || Construction & Infrastructure
eLearning || Animation || Digital Learning || Scenario-based || Performance Support
Image of Kāinga Ora employee with logo

Kāinga Ora

Read about how Kāinga Ora worked with Optimism to develop an effective eLearning solution for training 900 staff across 15 roles.
Customer Service || Sales & Service
Finance & Insurance || Contact Centres
eLearning || Digital Learning || Performance Support || Scenario-based
bnz customer happy

BNZ

Find out how BNZ encouraged their team to engage in training on business credit card products through digital learning solutions with Optimism.
Technical Training || Policy & Procedure || Health, Safety & Wellbeing
Other || Agri & Primary Industries || Government
Performance Support || Mobile || Digital Learning || eLearning
MPI Logo with Laptop

MPI

Working with MPI, Optimism created an engaging learning management system to allow a consistent learning experience across different modules & activities.
Induction || Technical Training
Manufacturing || Agri & Primary Industries
Animation || Strategies & Frameworks || Mobile || eLearning || Digital Learning || Coaching Toolkits || Performance Support || Workshops
Fonterra Dairy Apprenticeship tile image

Fonterra

Fonterra's Apprenticeship programme was developed with Optimism to allow self-directed learning and online coaching sessions.
Health, Safety & Wellbeing
Construction & Infrastructure
Mobile || Animation || Coaching Toolkits || Other
vector-wellbeing-thumbnail

Vector

Find out how Vector partnered with Optimism to create a mobile-friendly wellbeing support package for staff.
Technical Training || Health, Safety & Wellbeing
Training & Education || Emergency Response
eLearning || Digital Learning || Scenario-based || Video || Mobile
children diving

Coastguard Boating Education

Learn how Optimism transformed boating education with Coastguard by creating a new mobile-friendly course for boaties.
Health || Government
Strategies & Frameworks || Performance Support || Scenario-based || Video || eLearning || Digital Learning || Coaching Toolkits || Other
Draw Folders

NZ Blood Service

Multiple projects
Induction
Aviation & Transport
Strategies & Frameworks || Performance Support || Video || Scenario-based || eLearning || Digital Learning
Aircraft wing

A Global Airline

Find out how a global airline and Optimism developed an induction framework and micro modules to train staff more quickly and effectively.
Induction || Technical Training
Aviation & Transport
Video || Scenario-based || eLearning || Digital Learning || Performance Support || Workshops || Coaching Toolkits
baggage handler

A Global Airline

Explore how a global airline successfully used integrated learning solutions to train their baggage handling team efficiently and effectively.
Technical Training || Health, Safety & Wellbeing
Training & Education || Emergency Response || Aviation & Transport
Performance Support || Scenario-based || Animation || eLearning || Digital Learning
handheld transceiver in water

Coastguard Boating Education

Coastguard and Optimism teamed up to deliver an interactive online 45-min VHR radio operator course, increasing revenue and reach without additional costs.
Sales & Service || Customer Service
Manufacturing || Retail || Agri & Primary Industries
Strategies & Frameworks || Performance Support || eLearning || Digital Learning
gallagher tile

Gallagher

Uncover the success for Gallagher of delivering training to dealers & distributors in NZ and around the world through integrated training solutions.
Induction || Policy & Procedure || Health, Safety & Wellbeing
Training & Education
Strategies & Frameworks || Performance Support || Animation || Scenario-based || eLearning || Digital Learning || Workshops
Children

New Zealand School Trustees Association (NZSTA)

NZSTA provides professional development for up to 18,000 school trustees across NZ and needed a solution to enable easy access and effective learning.
Sales & Service || Customer Service
Retail
Strategies & Frameworks || Performance Support || eLearning || Digital Learning || Coaching Toolkits || Workshops
Warehouse stationary coloured paper

Warehouse Stationery

Multiple projects
Health, Safety & Wellbeing || Induction || Mgmt & Leadership || Sales & Service
Agri & Primary Industries
eLearning || Digital Learning || Performance Support
Cows on a farm

LIC

Multiple projects
Sales & Service || Customer Service
Manufacturing || Agri & Primary Industries
Strategies & Frameworks || Performance Support || eLearning || Digital Learning || Coaching Toolkits || Workshops
milk splash

Fonterra

Optimism created a global framework to increase product knowledge and sales capability of the Fonterra sales team.
Customer Service || Health, Safety & Wellbeing || Policy & Procedure
Finance & Insurance
Scenario-based || Video || Performance Support || eLearning || Digital Learning
Westpac branch waiting line

Westpac

Optimism partnered with Westpac to develop effective security training for all branch staff around New Zealand.
Induction || Mgmt & Leadership || Technical Training || Policy & Procedure
Finance & Insurance || Retail
Performance Support || Coaching Toolkits || eLearning || Digital Learning || Workshops
f&p branch

F&P Finance

F&P Finance partnered with Optimism to develop an induction framework and people capability from induction through to role training.
Health, Safety & Wellbeing || Induction
Health || Government
eLearning || Digital Learning || Performance Support || Other
bench and autumn leaves

ACP

Advance Care Plan partnered with Optimism to develop digital solutions to provide effective Advance Care Planning for healthcare workers and all NZers.
Mgmt & Leadership || Health, Safety & Wellbeing || Policy & Procedure || Induction
Aviation & Transport
Strategies & Frameworks || Performance Support || eLearning || Digital Learning || Workshops
airport

Auckland Airport

Multiple projects
Technical Training
Agri & Primary Industries
Strategies & Frameworks || Performance Support || eLearning || Digital Learning
grass

DairyNZ

FeedRight Programme
Induction || Sales & Service || Customer Service || Policy & Procedure
Construction & Infrastructure
eLearning || Digital Learning || Scenario-based
house

G.J. Gardner

Multiple projects

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