Your Partner for
Learning & Performance



Making it easy for your people to be good at what they do

Services

We provide a full range of services for learning and performance.

Strategies & Frameworks

When you need a plan for lifting people capability through learning and performance, strategies and frameworks bring structure and clarity.

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L&D Consulting

Expert and independent analysis and advice.

Training Reviews

Needs Analysis

Learning Design

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Integrated Learning

Smarter learning solutions that combine a range of methods and tools for a powerful, integrated approach.

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Digital & eLearning

Using technology to power learning and performance - eLearning, mobile learning, micro learning, animation & motion graphics, interactive video, AR/VR

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Performance Support Tools

Supporting your people on the job with tools and techniques to help them perform in the moment and on the move.

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Key Areas

See how we can lift performance across a range of your business areas.

Induction Frameworks & Solutions
Give your people the best start with an engaging experience
Induction Frameworks & Solutions
Give your people the best start with an engaging experience

Creative and engaging experiences that bring new people up-to-speed faster by supporting them from pre-employment through to on-job performance

Health & Safety Learning Solutions
Keeping your people safe
Health & Safety Learning Solutions
Keeping your people safe

Learning solutions custom-made specifically for your business, demonstrating your commitment to keeping people safe and supporting safe practices and compliance.

Products & Services
Building sales knowledge, capability and confidence
Products & Services
Building sales knowledge, capability and confidence

Engaging product knowledge learning, designed to drive sales and lift customer satisfaction.

Professional Development
Making the right investment in developing your people
Professional Development
Making the right investment in developing your people

Create targeted, custom-made learning opportunities for your people to support career development, job satisfaction and overall engagement.

Role Training
Making it easy to get your people up to speed quickly
Role Training
Making it easy to get your people up to speed quickly

Targeted learning to support your people to quickly become competent and productive in their role.

Sales & Service Applied
Building sales & service capability for competitive edge
Sales & Service Applied
Building sales & service capability for competitive edge

Equip your sales and service teams to satisfy customers, achieve their targets, and drive business growth and revenue

Risk & Compliance
Minimising risk, maximising performance
Risk & Compliance
Minimising risk, maximising performance

Engaging, custom-made learning solutions to reduce risk exposure and maintain compliance standards (without putting everyone to sleep).

Policy & Procedure
Meaningful engagement with policy and procedures
Policy & Procedure
Meaningful engagement with policy and procedures

Learning solutions that ensure policy and procedure can be applied during day-to-day work in a meaningful way.

The team at Optimism were always professional - they did what they said they would do and asked excellent questions to understand our needs. The mix of digital and traditional modalities was a perfect fit for our people and we’ve had great feedback from participants. We have also cut down training time and improved on the rate to competency time frame. We’re thrilled with the result! 

Training Manager | Ground Operations Training

We thoroughly enjoyed working with Optimism and are thrilled with the work they produced for us. Optimism’s team are really collaborative; we always felt like they ‘got it’ and we were all on the same page. We’ve had great feedback from our learners who say that the blended approach has made the new workshops far more engaging and they feel more confident as a result. In short, we highly recommend working with Optimism!

Senior Business Advisor, MPI


Our Optimism experience was easy, smooth and very professional. The end result far exceeded our expectations, delivering us with an eLearning solution that is clear, interactive, and easy to use. Thank you to your wonderful team they listened and understood our needs perfectly!

IT Training Manager, Vector Ltd


We partnered with Optimism to transform our internal product knowledge in to e-learning that is accessible for our global sales teams. From the initial consultation through to development and delivery Sussan and her team demonstrated patience and true business partnering in their flexible approach to our business and strategy.

Sales Capability Specialist - Global Ingredients, Fonterra


They are quick to take up the challenges offered; they deliver the promised great cost effective, innovative and fun learning. We value Optimism's input in delivering award-winning learning opportunities to our team at Warehouse Stationery.

Learning & Development Manager, Warehouse Stationery


We used Optimism as our eLearning provider to get product specific knowledge to our remote sales staff and to provide up-to-date, industry-specific information to our staff internally. Optimism provided us with a service that can only be described as outstanding. They took an interest in our business and ensured they understood our vision before beginning work with us.

L&D Technical Lead, Livestock Improvement Corporation Ltd


We partnered with Optimism to transform our internal knowledge and expertise in to learning that is accessible to all existing and new people to our organisation. We wanted to create learning solutions that aligned to our business goals and objectives. With Optimism we are making a difference.

People Development Manager, Flexi Cards


The end result we got was superior to anything we had hoped for; the team immersed themselves in our subject matter, challenged our thinking and came up with and delivered on great ideas.

Programme Manager, Concord & Advance Care Planning

We partnered with Optimism to create a series of eLearning modules. Working with them was really easy and I was amazed how quickly they understood our requirements, which led to truly outstanding results. Every stage of the process was delivered on time without issue. I would not hesitate to work with them again.

Senior Learning Solutions Designer, Westpac

We found Optimism to be highly professional, innovative and easy to work with. They took the time to understand us and our challenges up-front meaning we ended up with exactly what we needed at the end of the process.  In addition the quality, performance to agreed timelines and budget were spot on.

National Manager HR, NZ Blood Service

When Gallagher embarked on our eLearning strategy we searched for a company that could fulfil our strategy and give us something that represented our brand and values. Optimism had a good track record and already had undertaken work for other big brands over many years. The team knew the industry and had clear guidance to help us plan our strategy and have a clear outcome. After 12 months we have delivered 6 modules and the feedback has been overwhelming.

National Sales Manager, Gallagher Group

NZSTA has been working with Optimism for over two 2 years now and we have always found our dealings with them to be professional and effective. They truly care about our business and continue to look for innovative solutions for our needs. They are approachable and supportive and great at keeping us on track. I would thoroughly recommend them to any progressive organisation.

Operations Manager, New Zealand School Trustees Association (NZSTA)