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Policy & Procedures

Meaningful engagement with policy and procedures

Having a policy in place means very little if people can't apply it with confidence and accuracy. You need to get your team beyond ‘sign on the dotted line’.

Learning solutions that ensure policy and procedure can be applied during day to day work in a meaningful way.

How we can help you

We create learning solutions that integrate policy and procedures with the context in which it needs to be applied to enable your people to enact it in their world.

We also design assessments to demonstrate that people can interpret and accurately apply policy to the right situations and follow procedures.

You may want to introduce new polices and procedure and get them embedded well or you need refresher training on existing policies for peace of mind around compliance, but want your people to be engaged beyond a ‘tick the box’ exercise.  

We can ensure you’ll get the right learning mix to suit your people and how they like to learn, which could be self-directed activities, scenario based eLearning and digital tools or resources.  

NZSTA has been working with Optimism for over two 2 years now and we have always found our dealings with them to be professional and effective. They truly care about our business and continue to look for innovative solutions for our needs. They are approachable and supportive and great at keeping us on track. I would thoroughly recommend them to any progressive organisation.

Operations Manager, New Zealand School Trustees Association (NZSTA)


They are quick to take up the challenges offered; they deliver the promised great cost effective, innovative and fun learning. We value Optimism's input in delivering award-winning learning opportunities to our team at Warehouse Stationery.

Learning & Development Manager, Warehouse Stationery


We partnered with Optimism to transform our internal knowledge and expertise in to learning that is accessible to all existing and new people to our organisation. We wanted to create learning solutions that aligned to our business goals and objectives. With Optimism we are making a difference.

People Development Manager, Flexi Cards
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Risk & Compliance
Minimising risk, maximising performance
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Engaging, custom-made learning solutions to reduce risk exposure and maintain compliance standards (without putting everyone to sleep).

Policy & Procedure
Meaningful engagement with policy and procedures
Policy & Procedure
Meaningful engagement with policy and procedures

Learning solutions that ensure policy and procedure can be applied during day-to-day work in a meaningful way.

Why Optimism?

Application focus

Our solutions focus on helping your people learning how to apply policy and procedure, so you see real behaviour change.

Experience

We’ve done it before! So you can have confidence you’re working with the right people to build your team’s capability.

Engaging & relevant

We create whole-of-job learning rather than handling policy and procedure in isolation, making the learning more engaging and effective.

Case Studies

New Zealand School Trustees Association (NZSTA)
Warehouse Stationery
Flexi Cards